Fuck you XM...No Seriously, Fuck You.

So I decided to give myself a little gift for X-Mas. I wanted the newest Delphi Ski Fi XM receiver. I made my way to the XM site (after checking with the lone local dealer where I live), put that badboy in my cart, and proceeded to check out. The next day I got an email confirming my order, and promptly checked my bank account to see if the money had been drafted from the account. Had it? You bet your sweet ass it had. This was all on December 10th, (the order itself placed on the 9th). Today is the 17th and I've yet to receive shipping confirmation. I've called XM twice and spent an inordinate amount of time on hold. I have emailed XM twice and have yet to hear a peep back from them. The part I like the most is that when I put the order confirmation number into the tool on the XM website, it contends that the number doesn't exist. I was patient, I was fair, and now I'm fucking pissed. Not only is it bad business not to fulfill an order, it's bad business to charge before it is even shipped. (And yeah, I considered that it's the holiday season, that's why it hasn't been a big deal until it finally dawned on me that they could, at least, pick up the goddamned phone or return an email to tell me themselves that they're backed up.) It's bad business to have customer "service" dole out apathy in heaps. My brother just wondered aloud if Sirius treats people this way. Let's hope not, I'd like to think that I still have a fucking alternative. If it weren't for this fuckin cat bein' on XM, I'd probably go the Sirius route.